Moran AI turns your WhatsApp Business number into a tireless employee: it answers every customer in seconds, in Swahili or English, quotes real prices from your catalogue, takes orders and bookings, and hands over to you when a person is needed.
Most customers in Tanzania buy on WhatsApp. They ask "bei?", "ipo?", "mnaleta Mbezi?" at 10pm and expect an answer now. WhatsApp automation means those questions are answered instantly and correctly without you holding the phone all day, while anything that needs you, a refund, a negotiation, an angry customer, is passed to you with a summary.
Price, stock, delivery area, opening hours, photos: answered immediately from your own data, not guessed.
Kiswahili, English, or both mixed, including short street messages like "bei?", "kmy" and "upo?".
Quantities are totalled, the order is placed, the delivery or pickup is put on your calendar, and follow-ups go out on their own.
Link your WhatsApp Business number through Meta's official Embedded Signup. No coding, no third-party phones.
Products, prices, stock, photos, delivery fees, policies. The agent only states what is in your data.
It answers customers, takes orders and bookings, saves every contact with their name and location, and reminds people automatically.
Watch every chat in one inbox, take over any conversation in one tap, and get a WhatsApp alert whenever the agent needs you.
Every price in a reply is checked against your catalogue before it is sent.
Orders, deliveries, pickups and appointments land on your Order & Booking calendar with reminders to the customer and to you.
Every customer is saved with the name and area they give, ready for follow-ups and campaigns.
Approved WhatsApp templates, opt-out handling and frequency limits built in, so you stay within Meta's rules.
Refunds, complaints and requests for a person go to you with a summary; the customer is never left in silence.
Conversations, leads, orders and revenue by day and by month.
From a mabati and hardware shop quoting 50 sheets, to a phone dealer sending photos, to a pharmacy confirming stock, to a salon taking bookings: if your customers message you, Moran works for you.
See also
Yes. Moran connects through Meta's WhatsApp Business Platform using the official Embedded Signup. Your number stays yours, and Meta's rules on templates and opt-outs are enforced automatically.
Moran has a 5-day free trial with no card. After that you pay a monthly plan to Moran, and Meta charges separately per business-initiated message (marketing, utility, authentication). Replies to a customer who messaged you in the last 24 hours are free on Meta's side.
Yes. The agent detects the customer's language and replies in natural Tanzanian Swahili, English, or the mix the customer uses.
No. Prices, stock and product facts come only from your catalogue and knowledge base, and every reply is validated before it is sent. If something is not in your data, the agent says it will confirm rather than guess.
The agent hands the conversation to you, tells the customer someone from the team will follow up, and sends you a WhatsApp and email summary. You reply from the dashboard or your phone.
No. You connect the WhatsApp Business number you already use. If it is currently on the WhatsApp app, it is moved to the Business Platform during connection.
Most businesses connect their number and load their first products in under an hour. The agent starts answering as soon as the number is connected.
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