Guides, docs, and answers for setting up your WhatsApp Business number and getting the most out of your agent.
Connect your WhatsApp Business number using Meta's Embedded Signup in under 5 minutes.
Upload your documents so the agent answers with your real business information.
Enable M-Pesa, Airtel, Mixx and Halotel checkout directly inside WhatsApp.
Connect in minutes using the official Meta Embedded Signup flow built into your Moran dashboard — no technical knowledge required.
Yes. Your agent auto-detects the customer's language and replies naturally in Swahili, English, and more.
Each business gets a unique, randomly generated passphrase. Only your verified WhatsApp number, together with that phrase, unlocks owner-level instructions — it's never shown to customers.
Yes, from the Chat & Handover screen in your dashboard, or the agent can request it automatically when a customer needs one.
Moran AI